LIZZIE LONDON

No, we currently only ship within the United Kingdom. We’re proud to serve our UK-based customers with free shipping on all orders! Want the full details? Read our Shipping Policy.

Orders are processed within 1–3 business days (Monday to Friday). Delivery typically takes 6–12 business days depending on your location. We always strive to deliver your parcel with the best carrier. All information about the shipping times can be found on our Shipping Policy.

All orders within the United Kingdom qualify for free shipping.

Click here to view our Shipping Policy.

You can return your product within 30 days of receiving it. We don’t charge any return or handling fees—customers are only responsible for the cost of the return label.

After you finalize your order, a confirmation email containing the summary and your order number will be sent to you.

If you don't find it, please check your junk mail/spam folder.

If you still haven't received it after a few minutes, please contact our Customer support, providing your name and order details: we will investigate the situation and resend the confirmation if necessary.

If you wish to cancel or make changes to your order, please contact us within 12 hours of placing it.

After this period, your order may already be in processing. In such cases, we reserve the right to refuse cancellation or modifications once production or shipment has begun. If your request cannot be accommodated, we kindly ask that you wait for your order to arrive.

For any questions or assistance, please reach out to our customer support team at contact@lizzielondon.com or click here — we’re always happy to help!

Feel free to reach out to us via our contact page, or explore our FAQ page for quick answers. We're always here to help!